Why independent matters
The developer will offer you a list of recommended snagging companies. Here is why we are not on it, and why that is the point.
A snagging inspector who gets their work from the developer has two customers. Only one of them sends the next job.
That is not an accusation. It is just how incentives work. If most of your bookings come from a sales office, you do not write reports that make the sales office’s life hard. The list gets shorter. The language gets softer. The things that are expensive to fix get described as cosmetic.
We took that incentive away. Every job we do comes from a buyer.
The difference in practice
| Question | Developer-recommended snagger | New House Inspections |
|---|---|---|
| Who sends them work | The developer and its sales offices | You, and other buyers who found us |
| Who reads the report first | Often shared with the site team | You. Nobody else unless you send it |
| Trade background | Varies. Often ex-sales or generalist | Qualified electrician, on new-build sites weekly |
| How defects are described | "Minor", "cosmetic", "within tolerance" | What it is, where it is, what the standard says |
| Follow-up | Rarely offered | Re-inspection when the builder says it is done |
| Incentive | Keep the referrals coming | Find everything, first time |
What independence does not mean
It does not mean we are against developers. Most site teams are decent people working to a programme that does not leave enough time. It does not mean we will find fault where there is none: a good house gets a short report, and we have written a few. And it does not mean we fight the developer for you. We give you the evidence. The rest is between you and them, and we will come back and check the work when they say it is done.
Ready to book?
Tell us the plot and the date. We confirm a slot the same day.