Where our job ends, and where it starts again

We are inspectors, not project managers. Getting defects fixed is between you and your developer: you send the report, you agree the dates, you sign off the work. We don’t act as your agent in that, and we don’t promise the developer will do anything. What we promise is a report they cannot argue with.

Then there is the second half of the problem. Developers close snags on their own say-so. A dab of filler, a smear of sealant, a tick on the list. When they tell you the work is complete, you are being asked to take their word for it.

Don’t. Book a re-inspection. We walk the original list item by item and mark each one closed, still open, or made worse. Rushed repairs often create new defects, and those go in the report too.

What you get

An updated report with a status against every original item, photographs of the repairs, any new defects the repairs caused, and a clear list of what is still outstanding. Book it when you are ready. There is no time limit.

What is included

Included

  • Every item on the original report re-checked in person
  • Photographs of every repair
  • Status against each item: closed, open, or made worse
  • New defects caused by the repair work logged
  • Updated PDF report within 48 hours
  • Phone call to walk you through it

Not included

  • Negotiating with the developer or attending meetings on your behalf
  • Project managing or supervising the repair work
  • Guarantees about the developer’s workmanship
  • Items not on the original report (book a snagging inspection for a full re-check)

You can book a re-inspection after a New House Inspections report, or after a report from another inspector. If it is someone else’s report, send it over first so we can price it.

Has the developer said it’s done?

Book the re-inspection and find out.

Call us Book an inspection